Fees for the insurance will be due when tuition fees are due. See Student Accounts for fee schedule. Allow at least an extra four days if paying by wire transfer (Flywire). 

The plan includes coverage for health care, mental health care, emergency family travel, medical evacuation and repatriation, and accidental death and dismemberment.

You will find details on plan coverage under Benefits on the UHC Student Resources site.

Familiarize yourself with the information there and and share this information with family members.

The medical plan does NOT dental services for patients over 19 years of age (unless related to an injury). The plan also does not include or eye exams for vision correction. The plan does include coverage for vision correction eyeglasses and contact lenses. You may also get free sunglasses with or without a prescription.

If you wish, you may purchase your own  dental and/or vision insurance. UHC Student Resources site. Be aware of any wait times from the time of purchase to the time you may utilize benefits.

When you create your account on the UHC Student Resources site, you can download your card. Print it out and keep it with you at all times. 

You may see a doctor on campus at Cal Poly Campus Health & Wellbeing during hours of operation. Consult Campus Health & Wellbeing Health Services for hours and services offered. You can make an appointment in the health portal at My Cal Poly Portal. You may also reach a Cal Poly health professional by phone on the After-Hours Nurse Line at (805) 756-1211.

Use the Find Providers link on the UHC Student Resources site to find a doctor. Go to the nearest emergency room for life-threatening emergency care anywhere in the U.S., or urgent care clinic for non-life-threatening care.

If you would like to purchase insurance for any semester when you are not enrolled, or if you would like coverage for periods of OPT, or academic training, you may enroll online on the UHC Student Resources site and pay with a credit or debit card. You must have been covered by the plan within the last 30 days to be eligible. Email Susan Tripp before enrolling so she can set up your profile for self-enrollment in the system.

In most cases you will pay a small copayment to see a doctor at the time of service and the doctor’s office will bill the insurance company directly. If you are required to pay in full for services up front at a doctor’s office or if you are billed for services received at Campus Health and Wellbeing, you can submit a claim for reimbursement. Fill out the Claim Form and upload it to your UHC account, email it to SI.DRG@uhcsr.com, or mail it to the address on the form along with your receipts.

IMPORTANT: Keep your mailing address information in the Student Center current. Your Home address should always reflect where you are currently living. Cal Poly will send your Mailing address information to the insurance company so they can mail you information about your insurance plan and send you your claims reimbursement checks. If you do not list a Mailing address, your Home address will be used instead. Claims checks will only be sent to a U.S. address.

Students who are sponsored by a government organization which requires them to have a different health insurance plan as part of their sponsorship are exempt from enrolling in the Cal Poly Health Insurance Plan. Sponsored students must submit a waiver request along with proof of insurance coverage each academic year to the International Center. The International Center will review the insurance plan to verify that it meets the CSU requirements. Contact intlservices@calpoly.edu to request a waiver.

If you are outside of the U.S. enrolled in purely virtual classes, you may submit a request for a waiver through the International Student Hub.