The Cal Poly International Student Health Insurance Plan is mandatory.
California State University system requires international students on F-1 and J-1 visas to maintain health insurance coverage while enrolled in classes at Cal Poly.
Health Insurance Plan for F-1 and J-1 Visa Students
Health insurance protects you from having to pay large medical bills that can arise even from simple medical procedures. Cal Poly will enroll students in the campus health insurance plan upon enrollment in classes each term including summer. You are also strongly advised to continue your coverage during school breaks.
Detailed instructions about how to use your plan can be found on Relation Insurance. You must download a new insurance ID card at the start of each quarter of enrollment.
How much does it cost?
When are fees for the insurance due?
Fees for the insurance will be due when tuition fees are due. See Student Accounts for fee schedule.
What does it cover?
The plan includes coverage for health care, mental health care, emergency family travel, medical evacuation and repatriation, and accidental death and dismemberment.
See Relation Insurance for details on plan coverage.
Familiarize yourself with and share these important documents with family members:
Are vision and dental services included?
The medical plan does NOT include coverage for vision correction (eyeglasses, contact lenses, or vision exams) or dental services for patients over 19 years of age(unless related to an injury). If you wish, you may purchase your own vision and dental insurance.
eHealth offers price and coverage comparisons. Be aware of waiting periods on dental plans.
How do I get my Insurance ID card?
The first time you enroll, you will receive an email from GeoBlue with instructions on how to set up your account at GeoBlueStudents. There you will download your card at the start of each quarter. If you need to seek treatment before you receive your card, please contact Relation Education Solutions at 1-800-537-1777 to obtain your insurance ID number.
How do I find a doctor?
You may see a doctor on campus at Cal Poly Campus Health & Wellbeing during hours of operation. Consult Campus Health & Wellbeing Health Services for hours and services offered. You can make an appointment in the health portal at My Cal Poly Portal. You may also reach a Cal Poly health professional by phone on the After-Hours Nurse Line at (805) 756-1211. Visit GeoBlueStudents to find a doctor or go to the nearest emergency room or urgent care clinic.
Can I get coverage when not enrolled?
If you would like to purchase insurance by month to cover your grace period after enrollment ends, or if you would like coverage for periods of OPT, academic training, or summer vacation quarter when you are not enrolled in classes, you may enroll online at Relation Insurance or by calling 1-800-537-1777 (Monday – Friday, 8:00 a.m. to 5:00 p.m. Pacific Time) and pay with a credit or debit card. You must have been covered by the plan within the last 30 days to be eligible.
How do I submit a claim?
In most cases you will pay a small copayment to see a doctor at the time of service and the doctor’s office will bill the insurance company directly. If you are required to pay in full for services up front at a doctor’s office, you can submit a claim electronically through the GeoBlue Member Hub at www.geobluestudents.com.
You may also fax, email, or mail claims to firstname.lastname@example.org or fax to (610) 482-9623, or mail claims to the following address:
P.O. Box 21974
Eagan, MN 55121
- Download a claim form from Relation Insurance
- Keep copies of all the documents you submit for claims
- To check the status of a claim you submitted, call GeoBlue at (844) 268-2686
Keep Address Current
IMPORTANT: Keep your address information in the Student Center current. Your Home address should always reflect where you are currently living. Cal Poly will send your Mailing address information to the insurance company so they can mail you information about your insurance plan and send you your claims reimbursement checks. If you do not list a Mailing address, your Home address will be used instead. Claims checks will only be sent to a U.S. address.
Am I exempt from the Cal Poly International Insurance Plan?
Students who are sponsored by a government organization which requires them to have a different health insurance plan as part of their sponsorship are exempt from enrolling in the Cal Poly Health Insurance Plan. Sponsored students must submit a waiver request along with proof of insurance coverage each academic year to the International Center. The International Center will review the insurance plan to verify that it meets the CSU requirements. Contact email@example.com to request a waiver.
Medical Emergencies and After Hours Care
Gather your proof of immunizations and read the Campus Health & Wellbeing immunization requirements.
Proof of COVID vaccination is required for Entry to the U.S.
There are no immunization or health tests required to purchase the Cal Poly International Student Health Insurance plan.
There are no general immunization requirements to apply for a J-1 or F-1 visa, or entry to the USA. Check with your local U.S. embassy or consular office abroad where you are applying for your visa.
Exchange students and students participating in the VISIT Cal Poly program for more than one quarter are subject to the Cal Poly immunization requirements.